We'll ship your order as soon as we can, subject to payment authorisation and stock availability. We aim to send out all deliveries within 24 hours of receipt of payment. If we receive an order before midday on any working day we will dispatch the item the same day.
We'll do everything we can to make sure your order arrives on time, but please allow for any adverse conditions which might affect deliveries in your area, such as extreme weather or postal strikes.
LMS is proud of its products. We believe in their quality and want you to be completely happy with your purchase. If you are not, we will exchange it or give you a refund, provided that it is returned to us in its original condition & packaging and with all labels intact.
It is free to exchange items for a different based on stock availability. Shipping is of additional postage charges.
You must return or exchange all items sold by LMS within 7 days of receipt for an exchange or a full refund. The cost of returning an item is the responsibility of the customer unless the return is a result of our error or a faulty item.
Please also note that we cannot accept returns on the following:
1.)Any item that is returned more than 7 days after receipt.
2.)Any item that is damaged or been used, has missing parts or is not in its original condition (unless originally acknowledged as being faulty).
3.) All Sale items (unless faulty)
To return items for exchange or refund, please use the Despatch/Returns note that is enclosed in your delivery. If you have misplaced this note, please email us at [email protected] quoting your original order number and telling us which products you are returning and we will email you back a simple form to fill out and send back with the goods.